Privacy Policy


Appian Civil respects your privacy and is committed to protecting the personal information you provide to us.


This Privacy Policy explains how Appian Civil collects, uses, stores and protects personal information when you interact with us, including through our website, enquiry forms, email, phone or other business communications.


1. Personal information we collect


Appian Civil may collect personal information that is reasonably necessary for our business activities.


This may include:

  • your name
  • business or company name
  • job title
  • email address
  • phone number
  • project location
  • project details or enquiry information
  • any other information you choose to provide when contacting us.


We may also collect general website usage information, such as how visitors interact with our website. This information may be collected through cookies, analytics tools or similar technologies.


2. How we collect personal information


We may collect personal information when you:

  • submit an enquiry through our website
  • contact us by phone, email or online form
  • request information about our services
  • engage Appian Civil for a project or business purpose
  • interact with us through our website or social media channels.


Where possible, we collect personal information directly from you.


3. How we use personal information


Appian Civil may use personal information to:

  • respond to your enquiry
  • communicate with you about a project, service or business matter
  • assess and manage project opportunities
  • provide civil construction services
  • manage client, supplier and contractor relationships
  • improve our website, communications and business operations
  • comply with legal, regulatory or administrative obligations.


We will not sell your personal information.


4. Disclosure of personal information


Appian Civil may disclose personal information where reasonably required for business, project delivery or legal purposes.


This may include disclosure to:

  • employees, contractors, consultants or subcontractors
  • project partners, engineers, suppliers or service providers
  • professional advisers, such as accountants, insurers or legal advisers
  • IT, website, hosting, analytics or administrative service providers
  • government, regulatory or law enforcement bodies where required by law.


We take reasonable steps to ensure any third parties who handle personal information do so appropriately and in accordance with applicable privacy obligations.


5. Website cookies and analytics


The Appian Civil website may use cookies or analytics tools to help us understand website traffic, visitor behaviour and website performance.


Cookies are small files stored on your device that help websites function effectively and improve user experience. You can choose to disable cookies through your browser settings, although some website features may not function properly if cookies are disabled.


If Appian Civil uses third-party analytics or advertising tools, those providers may collect information in accordance with their own privacy policies.


6. Storage and security


Appian Civil takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.


Personal information may be stored electronically or in hard copy, including through secure business systems, email, cloud-based platforms or internal project records.


While we take reasonable steps to protect the information we hold, no method of electronic transmission or storage is completely secure.


7. Accessing or correcting your personal information


You may request access to the personal information Appian Civil holds about you.

You may also ask us to correct information if you believe it is inaccurate, incomplete or out of date.

To request access or correction, please contact us using the details below. We may need to verify your identity before responding to your request.


8. Direct marketing


Appian Civil may use your contact details to send relevant business updates, project information or marketing communications where permitted by law.


You can opt out of receiving marketing communications from us at any time by contacting us directly or using the unsubscribe option where available.


9. Overseas disclosure


Appian Civil primarily operates in Australia. However, some third-party service providers, such as website hosting, cloud storage, email, analytics or software providers, may store or process information outside Australia.


Where this occurs, we take reasonable steps to ensure personal information is handled appropriately.


10. Links to other websites


The Appian Civil website may include links to third-party websites or platforms.

We are not responsible for the privacy practices, security or content of external websites. We recommend reviewing the privacy policy of any third-party website you visit.


11. Privacy complaints


If you have a concern about how Appian Civil has handled your personal information, please contact us using the details below.

We will review your complaint and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.


12. Changes to this Privacy Policy


Appian Civil may update this Privacy Policy from time to time.

The updated version will be published on our website with the revised date shown at the top of the policy.


13. Contact us


For questions about this Privacy Policy or how Appian Civil manages personal information, please contact us:


Appian Civil


Email: clayton@appiancivil.com.au
Phone: 0400 607 640